Đề thi - TACN3 (Kinh tế và kinh doanh quốc tế) FTU

TRƯỜNG ĐẠI HỌC NGOẠI THƯƠNG ĐỀ THI KẾT THÚC HỌC PHẦN KHOA TACN TACN3 BỘ MÔN TACS Họ và tên sinh viên: ……………………………. MSV:………………………………………… Lớp tín chỉ: ESP………………………………… Số báo danh (STT):……………………… Giáo viên coi thi 1 Giáo viên chấm thi 1 Điểm bài thi (bằng số) Giáo viên coi thi 2 Giáo viên chấm thi 2 Điểm bài thi (bằng chữ) Attention: Students are NOT allowed to use any materials and dictionaries in this test. Mobile phone are stricly prohibited. WRITE YOUR ANSWERS ON THE SPACE PROVIDED PART 1. THEORY QUESTIONS 1. Fill in the blank with an appropriate word or phrase 1. ________ refers to the ethical principles that govern decisions and behavior at a company or organization. 2. A ________ culture values competition and a focus on achieving strong individual performance. 3. Maximizing both effectiveness and efficiency simultaneously can create a _______ between the two goals. 4. The conceptual model of operations management includes the design, planning and control, and _______ of products and services. 5. A sustainable competitive advantage cannot be achieved through __________ effectiveness alone. 6. The essence of strategic management is the study of why some firms __________ others. 7. ___________ is used to regulate and optimize the company’s expenses. 8. ___________- determines the portion of profits to be distributed to shareholders. 9. Lean production eliminates ____________ between production departments, making the quality and efficiency of production the highest priority. 10. Lean production requires the ____________ to change quickly from one product to another. 2. Short answer 1. What can organizations take to ensure a positive corporate culture? 2. How do operators and factory managers make decisions? 3. State three major phrases in crisis management? PART 2. WRITING AN ESSAY Essay of about 300 words on the following topic “Learning from past crises improves future crisis management strategies”. Do you agree or disagree? Task: Support your point of view with reasons or examples from your own experience, observations, or reading.