Quản trị chuỗi cung ứng UEH - Lý thuyết chương 1

INTRODUCTION Chapter One McGraw-Hill/Irwin Copyright © 2014 by The McGraw-Hill Companies, Inc. All rights reserved. Learning Objectives LO1-1: Identify the elements of operations and supply chain management. LO1-2: Know the potential career opportunities in operations and supply chain management. LO1-3: Recognize the major concepts that define the operations and supply chain management field. LO1-4: Evaluate the efficiency of a firm. 1-2 Strategy, Processes, and Analytics Operations and supply chain management involves Product design Purchasing Manufacturing Service operations Logistics Distribution Success depends upon Strategy Processes to deliver products and services Analytics to support the decisions needed to manage the firm 1-3 What Is Operations and Supply Chain Management? The design, operation, and improvement of the systems that create and delivery the firm’s primary products and services Operations and supply chain management (OSCM) is A functional field of business Concerned with the management of the entire production/delivery system 1-4 Operations and Supply Chain Processes Operations Manufacturing and service processes used to transform resources into products Supply Chain Processes that move information and material to and from the firm 1-5 Process Steps for Men’s Nylon Supplex Parkas 1-6