Review Unit 5 - TACN3 (Kinh tế và kinh doanh quốc tế) FTU

Gap-Filling Questions 1. Integrated information systems, such as the Enterprise Resource Planning Systems (ERPS) produced by Oracle and SAP, provide ____________ information systems that tie together managerial accounting, financial reporting, customer databases, supply chain management, and other databases. 2. With ERPS, accounting and other databases are ____________ with numerous applications such as managing the supply chain, making general ledger entries, and reporting to top management. 3. Web hosting reduces the need for in-house ____________ technology people as well as for transaction and systems managers. 4. Lean production eliminates ____________ between production departments, making the quality and efficiency of production the highest priority. 5. Lean production requires the ____________ to change quickly from one product to another. 6. Total Quality Management (TQM) means the organization focuses on excelling in all ____________. 7. Customers ultimately define ____________ under the Total Quality Management (TQM) philosophy. 8. The theory of constraints (TOC) views a business as a linked sequence of processes that transforms inputs into saleable ____________. 9. Benchmarking is the continuous process of ____________ one’s own products, services, and activities against the best levels of performance. 10. Toyota Motor Company gets much of the credit for applying the concept of ____________ and continuous improvement. 11. In ERPS, managers and staff can directly access accounting ____________. 12. Web hosting enables a company to focus on its core ____________ while taking advantage of the host's server and bandwidth capabilities. 13. Just-in-time (JIT) production is part of a ____________ production philosophy that emphasizes eliminating waste. 14. A Hewlett-Packard plant eliminated 100,000 journal entries per month after installing just-intime ____________ methods. 15. Total Quality Management (TQM) performance measures likely include product ____________ and service delivery. 16. The Theory of Constraints (TOC) methodology focuses on identifying and improving the ____________ link in a process. 17. Benchmarking and continuous improvement are considered the ____________ with no finish. 18. Under Total Quality Management (TQM), customers determine the company’s ____________ standards by their own wishes and needs. 19. The Theory of Constraints (TOC) helps companies improve operations by concentrating efforts on the ____________ link. 20. ____________ are responsible for providing financial information about an organization’s performance, including its financial position and operating results.