CC Unit 2, Emails - TACN 1 (Tiếng anh thương mại nâng cao 1) FTU

Commercial Correspondence Unit 2 Emails Advantages Personal ■ Easy to use ■ Fast ■ Convenient ■ Cheap ■ Disadvantages Technical problems (non-delivery of messages, unreadable attachments, virus…) ■ Large amounts of ‘junk’ and unnecessary communication ■ Pressure of keeping up with email messages ■ Lack of privacy and security ■ Email: To send or not to send ■ ■ ■ ■ • • • Make sure every email you send is necessary. Think twice before sending copies to multiple recipients with the cc function. Be sure to respect the chain of command. Email can be unsuitable for several areas of business communication, e.g. messages of congratulation, condolence, complaint; confidential documents; or documents for legal or insurance purposes. Email addresses Typical email addresses look like this: dfranks@intchem.co.nodfranks@intchem.co.no corneyg@kingsway.ac.uk tttt@ftu.edu.vn First part: name of user - person/ department or its abbreviation. ■ Second part (immediately after the @): name of the ISP or organization (or abbreviation) ■ Email addresses ■ Last part: domain name suffixes (type of organization or abbreviation of country name) co: company no: Norway ac: academic uk: United Kingdom edu: education vn: Viet Nam Other examples of domain name suffixes: .biz: business .gov: government .org: non-profit-making organization